Effective January 1, 2022, Congress passed the no surprises act, which is designed to protect patients from surprise bills for emergency services. To learn more about how this act affects your rights, click here.

If you believe that your rights have been violated, then you may submit a formal written complaint directly to the Louisiana Department of Health and Hospitals or to The Joint Commission at any time. Complaints may be made by US mail to:

Department of Health and Hospitals (DHH)
P.O. Box 3767 Baton Rouge, LA 70821
(Complaint Number: 225-342-6429)

The Joint Commission Office of Quality and Patient Safety
One Renaissance Boulevard
Oakbrook Terrace, Illinois 60181
(General Inquiries Number: 630-792-5800)